Clear and easy payments
Understanding our payment procedures ensures a smooth and transparent experience with TN Property Cleaning. This page details our payment methods, timing, and policies regarding cancellations and changes. We aim to provide clear and straightforward billing for all our clients.
Accepted payment methods
At TN Property Cleaning, we exclusively use Square as our payment processor. This ensures secure, professional, and consistent billing for all clients. We accept major credit and debit cards through Square. Invoices and receipts are automatically provided for your convenience.
Payment timing & invoicing
Payment is due within 24 hours of service completion. For same-day or short-notice turnovers, payment may be requested on the day of service. Ongoing service is contingent on accounts remaining current. An invoice will be sent after each completed clean, unless otherwise agreed, clearly outlining the service date, property, and total amount due. For Move-In / Move-Out Deep Cleaning (Restoration Level) 50% deposit is required to book. The remaining balance is due upon completion.
Late payments, cancellations & changes
Payments not received within 48 hours may result in paused service until the balance is paid. Continued late payments may require prepayment moving forward. Cancellations or schedule changes with less than 24 hours’ notice may be subject to a partial charge of 50% Same-day cancellations are handled on a case-by-case basis.