Clear and easy payments
Understanding our payment procedures ensures a smooth and transparent experience with TN Property Cleaning. This page details our payment methods, timing, and policies regarding cancellations and changes. We aim to provide clear and straightforward billing for all our clients.
Accepted payment methods
At TN Property Cleaning, we exclusively use Square as our payment processor. This ensures secure, professional, and consistent billing for all clients. We accept major credit and debit cards through Square. Invoices and receipts are automatically provided for your convenience.
Payment timing & invoicing
A 50% deposit is required at the time of booking for all services. Appointments are not confirmed until the deposit is received.
The remaining balance is due within 24 hours of service completion, unless otherwise agreed in writing.
For same-day or short-notice services, full payment may be required on the day of service.
Invoices are issued after each completed service and will clearly outline the service date, property address, services performed, and total amount due.
For Move-In / Move-Out Deep Cleaning (Restoration-Level Services), the remaining balance is due immediately upon completion of the service.
Late payments, cancellations & changes
Payments not received within 48 hours may result in paused service until the balance is paid. Continued late payments may require prepayment moving forward. Cancellations or schedule changes with less than 24 hours’ notice may be subject to a partial charge of 50% Same-day cancellations are handled on a case-by-case basis. Deposits are non-refundable for cancellations made within 24 hours of the scheduled service